Salon Coordinator

Position Objective

The salon coordinator will effectively coordinate the day-to-day operations of the salon, ensuring overall that the salon runs smoothly.

Primary Functions

  • Promptly answer phones and take detailed messages
  • Book appointments efficiently and accurately
  • Greet clients upon entering the salon and look after them immediately
  • Handle customer complaints diplomatically, discreetly, and tactfully
  • Maintain client information database
  • Cash out clients and file daily sales reports
  • Monitor internal inventory and advise appropriate individuals when products are needed
  • Keep the front of the store presentable and well organized
  • Ensure overall housekeeping is completed and shared by rest of staff
  • Ensure that all departments are equipped with the necessary supplies in order to operate efficiently and effectively
  • Check all incoming orders for color department, and salon supplies for accuracy
  • Promote salon services on social media

Key Relationships

  • Report directly to salon manager
  • Act as a liaison between management, staff, and clientele


  • Increasing client retention by possessing excellent customer service skills
  • Maintaining detailed and accurate service bookings
  • Serving as liaison between management, staff, and clients
  • Increasing product sales by effectively merchandising and using assertive sales techniques

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