Salon Coordinator

Position Objective

The salon coordinator will effectively coordinate the day-to-day operations of the salon, ensuring overall that the salon runs smoothly.

Primary Functions

• Promptly answer phones and take detailed messages
• Book appointments efficiently and accurately
• Greet clients upon entering the salon and look after them immediately
• Handle customer complaints diplomatically, discreetly, and tactfully
• Maintain client information database
• Cash out clients and file daily sales reports
• Monitor internal inventory and advise appropriate individuals when products are needed
• Keep the front of the store presentable and well organized
• Ensure overall housekeeping is completed and shared by rest of staff
• Ensure that all departments are equipped with the necessary supplies in order to operate efficiently and effectively
• Check all incoming orders for color department, and salon supplies for accuracy
• Promote salon services on social media

Key Relationships

• Report directly to salon manager
• Act as a liaison between management, staff, and clientele

Responsibilities

• Increasing client retention by possessing excellent customer service skills
• Maintaining detailed and accurate service bookings
• Serving as liaison between management, staff, and clients
• Increasing product sales by effectively merchandising and using assertive sales techniques

Email your resume to admin@fiorio.com to apply